Sunday, June 21, 2015

Amwell Offers 24 Hour Digital Care


Disclosure: This is a sponsored post with Mums the Word Network and Amwell.  All opinions stated are genuine and my own.



Did you know that a good number of doctor's visits could be conducted effectively without the need to ever step foot in the medical office? It's true. I recently used Amwell to experience first-hand how convenient such a service can be. This digital health practice gives you access to board certified doctors, 24-hours a day, 7-days a week. Whether you're on your smartphone, tablet, or computer, you are now just three clicks away to care. Amwell doctors can diagnose, treat, and even prescribe.

For my first visit with Amwell, I simply sat on the couch, picked up the laptop and signed in. To get started they are going to ask you for some basic but very important information. Name, age, a follow-up phone number, medical history, what medicines you are currently taking, etc. They will also ask which pharmacy is closest to you, and what your insurance company/policy number is for the visit. If you want to skip any of the questions, you are allowed to do so.


A greeter will come on to explain a little bit about the process while you wait. The one thing she said that was instantly reassuring to me was that while I may not be familiar with the service, the doctors on the other end were very familiar with it and had used it time and again.

At the top of the screen, until it is time to talk to your physician, you will see a note telling you how many patients are ahead of you.



Once the greeter is finished, information facts pop up on the screen for you to see. I thought those were cool and they definitely made the wait time shorter, though the wait time really wasn't that long at all.


You can see my actual screen shot from the doctor's chat. the big picture is my doctor, and the bottom right hand corner is me. Along the right side you will also see a running dialogue of your question and answer session. There is also audio so you can hear the doctor. If you have a microphone you can speak to her/him as well, if you do not, you can use your keypad to converse.

My question was about swimming, and if too much of it could lead to a mild earache afterwards. The doctor informed me wisely that for an earache, the ear would need to be seen in case it was an infection that required antibiotics. I also asked her about chlorine and how to quickly alleviate its ill affects on the eyes. She told me just over-the-counter Visine would be my best option. Because my particular question was not one she could actually help with, she also offered to reimburse the fee it cost me to call. Amazing, right? That's not happening in the face-to-face doctor's office, let me tell you. ;)

I found my doctor easy to relate to, kind, and informative.


I think the Amwell service would be so wonderful for those times when you don't want/have to wait for an appointment. Of course too, it would also be amazing for not having to work your schedule around doctor's office hours. With the doctors readily available 24/7, why would you even want to?

This service gets two thumbs up from me, and I will definitely be using it again. One visit is typically $49 (you will see the timer counting down in the upper-right hand corner for your call time that is still left available). When the time arises that you find yourself wanting/needing to talk face-to-face with a doctor, you can use the following code to get $20 off of your first visit: LOVEAMWELL20 That makes your first visit comparable to or less than a typical co-pay. Subsequent visits have a flat fee of $49.

You can learn more about them by visiting their website. You can also follow along on Facebook and/or Twitter.

62 comments:

Sandee said...

This is becoming more and more popular. I have this with my current health insurance. Not this company, but like it.

Have a fabulous day. ☺

Launna said...

Rosey, this is a great idea to see a dr without having to go out and wait in a drs office for simple things... then it might leave the dr more open to see people for more serious reasons.

I hope you are doing well Rosey... have a lovely week ahead xox ♡

Dawn said...

I love this idea so much. Who wants to drag their crusty butt to the doctor when they're not feeling well. Thanks for sharing this!

Masshole Mommy said...

This sounds like an awesome service. I would definitely consider using this if I couldn't get out of the house to see my real doctor for some reason.

Kiwi said...

Sometimes you cant make it to the doctor physically so this is a great program. Glad technology is advancing for medical practices.

Myrah - Coupon Mamacita said...

This sounds like a great service. I'd much rather do this than drag myself into the doctor when I know I have something relatively minor.

Pat Hatt said...

A great idea indeed, as many in person doctors are idiots

Amy D said...

I love that this service is now available to all. It makes getting care easy as pie!

Scott said...

This is such a great use of technology. No more waiting in waiting rooms!

Russ R. said...

We definitely could use a similar service here in the Philippines. It would bring tons of convenience and will save a lot of time.

LifeAsAConvert said...

This is a really cool service. I always wait as long as I can to visit the doctors because I feel like I am wasting money and taking time away from other patients who may need it more.

Heather @ Girl Gone Mom said...

This sounds super cool. Some doctors will give advice over the phone but not always.

Chris G said...

I think this service is really great. I'm going to share this with my wife.

Melody Robinson Wright said...

This sounds liek a great service, but I think I'd rather see a Dr. in person.

Kate K said...

What an awesome idea. Our insurance has a nurse phone line to call 24/7, but this would be a great addition!

Patty Woodland said...

I think in rural areas this would have some real value. Sometimes it's hard to get to a doctor

Theresa Pickett said...

Thanks for sharing this service. I haven't heard of it before, but it sounds useful.

Nicole said...

I'm one of those people who likes to look things up on the internet before going to see the doctor. Being able to talk to professionals instead would provide for more accurate analysis than self-diagnosis via misinformation! :)

Aimee Fauci said...

I love today's technology! This is so convenient and smart!

Dinner then Dessert said...

It's amazing the access to professional medical care that technology has given us!

Theresa Mahoney said...

My insurance sucks and I pay $80 to $150 per doctor visit. I think the $50 price point sounds amazing for those check ups where we don't actually need to see a physician in person. I'll definitely be using this service in the future!

Katherine Bartlett said...

This is such a great service! I love how easy it is to use

Ron Leyba said...

Wow! This is so cool. This can be great if you are too far from a clinic or hospital and you need some answers real quick.

MrsTee said...

This is a great service! I know with my younger Kiddies there were plenty of nights I would have loved to have a doctor 'on call'

MELISASource said...

I love that this service is now available to everyone everywhere! Perfect for families big and small!

Elizabeth O. said...

This sounds like a great service. There are times when you just can't leave the house. Now you can get help easily.

ourfamilyworld said...

Sounds like a great service.I don't like going to clinics.

Kristi said...

Such a great service! I can think of a lot of people that could use this to save money and time from going to a doctors office.

Six Time Mommy TEST said...

This is really great! Very good for busy people especially those who work crazy hours and just can't get to the doctors office. Especially for those LONG waits! - jeanine

Shaney Vijendranath said...

This is such an awesome service! I wish they could bring it to South Africa. It will really help moms.

alissa apel said...

This is a great concept. My boy's doctor's office has a 24 hour nurse that's answers the phone to tell you what to do. They also have a website where everything is recorded, and you can email them through it with questions. I just wish my office was that great! Adults need care to. That's where armwell is great!

Dina said...

I love that you don't have to drive. This is a great option for those that can't get out of the house.

Kristi Maloney said...

This is so convenient that you can use Amwell from home. Love that it is a 24/7 service.

John Lopez said...

What a helpful service!! Looks cool, because you dont need to leave in your house.

Amanda McMahon said...

I didn't know AMWAY had this - I really thought it was just the door to door salesman! I have a lot to learn!

Manu Kalia said...

What an amazing service! One reason to love online. Having a doctor monitored online is a great service.

Michele D said...

What a great service. I LOVE how you can get the help you need without leaving your home.

~ Noelle said...

Wow. This would be a big help around here!!!

Kristen said...

Love this idea. People rarely go to the dr anymore for little things. What an awesome way to keep people healthier!

Stefanie said...

This is a great service! I wish my primary care Dr. would offer this as well.

stevebethere said...

That's a brilliant idea we do have something similar here but it isn't rolled out all over yet :-)

Tiffany Lewis said...

This is such a great service! I need to look into this for some times when I just need some advice for my girls!

Rebecca Swenor said...

I love how they are coming up with the new doctors apps. They are so convenient and it totally beats sitting in an office waiting for a room for a wasted hour. I love the $20 off the first visit. Thanks for sharing.

Mommy Peach said...

This is a great service! You can now consult a doctor, 24/7 without leaving the comforts of your own home.

Katrina Gehman said...

i love all the new apps for virtual dr's. it's great that you don't have to leave and travel so far.

Stacey Werner said...

I've always loved the idea of being able to talk to a doctor on the internet. Sometimes, things prevent you from being able to leave the house and visit a doctor in person.

kat b said...

This is such a great service. I tried this out recently and it's so wonderful! Those that need to talk to a doctor quickly would love this option!

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Lesley said...

What a great idea! I will be looking into this.

Tami Q said...

How nice it would be to get medical treatment in the middle of the night without it costing me so much. I hate being around sick people when I'm at the doctor's office for another reason.

Lauren Harmon said...

This looks like a great service to use, I'll definitely have to look into it next time I need health care in a hurry!

neha sultan said...

this is an amazing service, get to meet and speak to doctor without having to leave the house. Thanks for sharing will share with friends as many would be interested.

Babita said...

I think this is a great service. Sometimes it is not possible to go to a doctor's office and during those days, this service would work well.

Yona Williams said...

I think that it is really cool that Amwell lets you know how many patients are ahead of you to see a chosen physician. Also, they display the wait time, which I think is very helpful.

Ay Lin said...

Cool service! Would definitely share to my families and friends!

Mama to 5 said...

This service sounds so convenient. I so need to look into this, time is important which I do not really have.

MikiHope said...

Since I only have a tendency to go to a doctor either when my blood sugar is being tested or I am REALLY sick and need antibiotics I am not sure if this would help me. I would like to get my Mom to use it--at 91 there are times where she just wants the reassurance of a doctor that such and such is okay and not to worry!

Fariha N. said...

I love this service. Sometimes it really isn't necessary to see the doctor and this is perfect for those times.

(Terry) My Journey With Candida said...

This would really make it so much easier than running out to a doctor and have to wait in line for hours. When you are sick, you sure don't want to go anywhere let alone wait your turn.

Christina Aliperti said...

Sometimes you just cant make it to the doctor's office. This is a great option for those times and it's affordable too.

Peachy @ The Peach Kitchen said...

I love what technology today can do! You can even consult with a physician in the comforts of your own home.

Colette S said...

I'm starting to warm to the idea.